PRIVACY POLICY
Last updated: 15 March 2026
This Privacy Policy explains how The Pilates Pantry collects, uses and protects your personal data.
1. Who We Are
This website is operated by The Pilates Pantry.
For privacy-related enquiries, access or correction requests, or withdrawal of consent, please contact:
Email: thepilatespantry@gmail.com
2. What Personal Data We Collect
We may collect personal data such as your:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details
- Payment-related information processed by our payment providers
- Messages or enquiries sent to us
- Marketing preferences
3. How We Collect It
We may collect your personal data when you:
- Place an order
- Sign up for updates or marketing
- Contact us
- Take part in a promotion or giveaway
- Browse our website
4. How We Use Your Personal Data
We may use your personal data to:
- Process and fulfil your order
- Deliver your purchases
- Communicate with you about your order or enquiry
- Provide customer service, refunds or exchanges
- Improve our website and services
- Send marketing updates where permitted and in line with your preferences
- Meet legal or regulatory requirements
5. Disclosure of Personal Data
We may share your personal data with service providers who help us operate our business, such as our website platform, payment providers, delivery partners and marketing or IT service providers. We may also disclose personal data where required by law. We do not sell your personal data.
6. Cookies
Our website may use cookies and similar technologies to keep the website functioning properly, improve your browsing experience and understand website traffic. You can manage cookies through your browser settings.
7. Protection and Retention
We take reasonable steps to protect the personal data we hold and limit access to authorised persons only. We retain personal data only for as long as reasonably necessary for business or legal purposes.
8. Your Rights
Subject to applicable law, you may contact us to:
- Request access to your personal data
- Request correction of your personal data
- Withdraw consent to our use of your personal data
- Opt out of marketing communications
We may need to verify your identity before processing your request.
9. Changes to This Policy
We may update this Privacy Policy from time to time by posting the revised version on our website.